Scentfied is committed to providing the fastest fragrance delivery in Kenya. For customers within Nairobi and its environs, we offer a premium same-day delivery service where 90% of orders arrive at your doorstep within 30 to 90 minutes at no extra cost. For deliveries to other parts of the country, we utilize reliable courier services to ensure your package arrives within 12 to 24 hours. If an item is currently out of stock, you may opt for a pre-order, which typically takes between 3 to 10 days for fulfillment.
To ensure a seamless experience, we offer flexible payment terms based on your location and the nature of the order. Residents of Nairobi can enjoy the convenience of Pay on Delivery via Cash or M-Pesa. However, for orders outside Nairobi or those involving perfume gifts (where the recipient is not the payer), full payment must be completed before or on dispatch. Once you place an order online, via WhatsApp, or through a phone call, our team will contact you immediately to confirm the details and initiate the dispatch process.