Frequently asked questions

Yes, we offer pay on delivery service for client in Nairobi with the only exemption being the clients who requires a delivery to be mad to someone else, that is if the recipient is not the one making the payment, e.g when you want to gift someone, you make the payment on dispatch.

Yes, we do have scent diffusers and scented candles from major brands, we also have some of the best essential oil brands in Nairobi.

Yes, we are among the most trusted authentic perfume shops in Nairobi CBD. We specialize in designer fragrances as well as niche perfumes if looking to get luxury perfumes for men or women you can explore our classification page and identify some of the best designer perfumes for men and best perfumes for ladies in Kenya.

We have a large collection of the best fragrance brands in Kenya, from the most popular, and best-selling fragrances, to the most expensive perfume brands globally. For remarkable women's perfume brands or the best cologne brands for men, check out our perfume brands page.

Yes, if the wrong or defective product is delivered to you, we will exchange it immediately and the correct perfume will be delivered to you within the hour at no extra cost.

Scentfied is a perfume shop located at Naribi CBD, we are dedicated to bringing you authentic perfumes in Nairobi and an outstanding shopping experience. 

In Nairobi, we offer delivery to your doorstep within the hour at no extra cost and you only get to pay once you receive your order. We want to be the store that comes to your mind every time you think of where to buy original perfumes in Kenya and get excellent after-sales service. Delivery to other parts of the country takes 12-24 hours.

No, we currently don't do refills we sell our products as imported with the original packaging from the manufacturer.